PRIVACY POLICY

Privacy Policy
Phoenix Crest Construction, Inc. (DBA PCC Cabinets & Stone) (“PCC,” “we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit phoenixcrestconstruction.com, interact with our ads, or contact us through forms, phone, email, or text.

1) Information We Collect

Information you provide to us

Name, email, phone number, and address/location
Project details (e.g., service requested, measurements, photos, budget, timeline)
Any information you include in messages, calls, or emails

Information collected automatically

Device and browser data (IP address, browser type, operating system)
Website usage data (pages viewed, time on site, referring/exit pages)
Cookies and similar tracking technologies

Information from third parties

If you contact us through platforms like Meta (Facebook/Instagram) or Google, we may receive basic lead information you provide through their forms (e.g., name, phone, email).

2) How We Use Your Information

We use your information to:

Respond to inquiries and provide estimates/quotes
Schedule consultations, measurements, and installations
Communicate about your project (by phone, email, or text as applicable)
Provide customer service and maintain business records
Improve our website, services, and marketing performance
Help prevent fraud and protect our business

3) How We Share Information

We do not sell your personal information.

We may share information with:

Service providers that help us operate (e.g., website hosting, CRM, email/SMS tools, analytics) only as needed to provide services
Legal/compliance: if required by law, court order, or to protect rights, safety, and property
Business transfers: if PCC is involved in a merger, acquisition, or sale of assets

SMS consent is not shared with third parties or affiliates for marketing purposes.

4) Cookies & Tracking Technologies

We may use cookies, pixels, and similar tools (e.g., Meta Pixel, Google Analytics) to:

Enable site functionality
Understand site traffic and user behavior
Measure ad performance and improve marketing

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5) Text Messages (SMS) and Calls

If you provide your phone number, you may receive calls or texts related to your inquiry, scheduling, estimates, or project updates.

Message frequency varies
Message and data rates may apply
You can opt out of marketing texts at any time by replying STOP (if applicable) or by contacting us
For help, reply HELP (if applicable) or contact us using the information below

6) Data Retention

We retain personal information only as long as reasonably necessary for:

Providing services
Maintaining records and complying with legal obligations
Resolving disputes and enforcing agreements

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8) Your Privacy Rights

Depending on your location, you may have rights to:

Request access to the personal information we have about you
Request correction or deletion of your personal information
Opt out of certain marketing communications

To make a request, contact us using the information below.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11) Contact Us

Phoenix Crest Construction, Inc. (DBA PCC Cabinets & Stone)
Phone: 602-814-1793
Email: deyan@phoenixcrestconstruction.com
Website: phoenixcrestconstruction.com

Effective Date: February 21, 2026